We take your investment seriously, and we’d appreciate if you took our investment of time and resources into your success seriously too. By purchasing any product from By Sasha, you are granted one revocable, worldwide, non-exclusive license to the product(s) you have purchased. If you violate this license by giving or selling a copy of our template(s)/product(s) to anyone other, or if you imply that anyone who gets access to our template/product(s) has the right to use it for his/her/its commercial purposes, we reserve the right to invoice you for the licenses you have gifted to others and revoke your access to our template(s)/product(s) permanently.
Basically, if you purchase a workshop or template, you are not allowed to share it with your friends. If they need a template, we recommend you get an affiliate link by emailing hello@by-sasha.com and give them the opportunity to purchase a template through your link.
By Sasha Workshops and Courses
We want you to be satisfied with your purchase. We offer a full 7-day refund period for these purchases. If you feel your product is defective in some way or unsatisfactory compared to what was promised and you can tell us how we’re happy to give you a 100% refund within 7 days of purchase. In order to do this, please email hello@by-sasha.com and describe in detail what you felt was promised but missing from the materials, or how the materials were defective for you. If we are not able to resolve your issue in a timely manner, we will issue you a 100% refund within the first 7 days after purchase. No refunds will be given 7 days or more after purchase.
Due to the nature of strategy services and calls, refunds will not be given unless otherwise specified in writing. By Sasha reserves the right to charge 1.5% interest per day upon any outstanding sum left unpaid on or after 14 calendar days from due date. Example: $100 due March 1 $101.50 due March 15 $103.03 due March 16 Sent to Collections April 15.
After 30 days of outstanding payment, By Sasha reserves the right to send you to collections, upon which you will owe the total amount of any outstanding payments plus any collection costs including reasonable attorney’s fees. We are happy to work with each customer until they are fully satisfied.
By Sasha Physical Products
For physical products, products may be returned within 30 days of purchase. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
- Downloadable software products
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@by-sasha.com.
